SUPPORT ANSWER TO PRODUCT VIDEO — PRODUCTION BRIEF
Blank worksheet from Aitoma
https://aitoma.ai/guides/support-answer-to-product-video

1. THE REUSABLE QUESTION
Neutral question in the customer's terms (paraphrase, not a fabricated quote):
Intended viewer and task:
Why a video helps more than, or alongside, a written answer:
Internal source reference (keep private customer information out of shared copies):
Is this a general explanation or an unresolved account-specific issue?

2. THE VERIFIED ANSWER
Current product version / date / source:
Starting state and prerequisites:
Action and expected result:
Conditions and exceptions that must remain in the explanation:
Product reviewer:

3. THE SCRIPT AND CAPTURES
Opening question:
Scene 1 — show / say / source capture / planned duration:
Scene 2 — show / say / source capture / planned duration:
Scene 3 — show / say / source capture / planned duration:
Scene 4 — show / say / source capture / planned duration:
Scene 5 — show / say / source capture / planned duration:
Full instructions or help destination:
Measured voiceover duration (fill after recording):
Captions, screen labels and important conditions:
Demo account and sample-data preparation:

4. REVIEW THE COMPLETE EXPORT
Final file and version:
Actual product steps repeated by / date / result:
Screen, voice, captions and destination agree:
Muted-viewing check:
Unfamiliar viewer can explain the action and limitation:
Open issues and corrections:
Business approval by / date / exact version:

5. PUBLISH AND MAINTAIN
Where the video will appear:
Related written instructions:
Owner of the published asset:
Product or policy changes that trigger review:
Observed audience questions or task-completion evidence:
Other explanations for any change in results:
Next review or revision:

The sample app and script in the linked guide are fictional. Replace them with verified product behavior. This worksheet does not import tickets, connect accounts, or publish content.